I am a dedicated customer service professional with over four years of experience in hospitality and BPO industry. I worked for one year as a Telephone Operator in a five-star hotel, 10 months as a Chat Support Agent in a BPO company, and two and a half years as a Front Office Associate in a five-star resort
hotel.My background has strengthened my communication skills across phone, chat, and
email channels. I am experienced in handling high-volume inquiries, resolving customer concerns efficiently, managing reservations, and delivering exceptional service in fast-paced environments. I am highly organized, detail-oriented, and committed to providing a positive customer experience while meeting performance targets.
