I am Harly Olis, an IT professional with a decade of experience in high-stakes operations and customer excellence. My career is defined by a 10-year tenure at a leading global call center, where I rose from a Customer Service Representative to an Operations Supervisor.
What I bring to your business:
Technical Precision: With an extensive background in Information Technology, I am highly tech-savvy and well-versed in Microsoft Office and Google Suite. I can manage your data entry, reconcile invoices, and troubleshoot technical bottlenecks with ease.
Operational Leadership: As a former Operations Supervisor, I excel at managing calendars, coordinating tasks, and ensuring all administrative "loose ends" are tied up.
Exceptional Communication: I am a multilingual communicator fluent in English, Filipino, Bisaya, and Hiligaynon. Whether it’s managing your inbox or engaging with clients, I maintain a professional and emotionally intelligent tone.
Integrity & Reliability: My 10-year history with a single employer proves my commitment and trustworthiness. I am accustomed to handling confidential client records and sensitive information with absolute discretion.
Services Offered:
Finance & Admin: Invoicing, Billing Reconciliation, and Data Entry.
Operations: Inbox Management, Appointment Scheduling, and Template Development.
Content: Document Proofreading and consistent Brand Messaging.
Liaison: Engaging with schools, families, and professionals to manage referrals and waitlists.
I am a proactive professional who thrives in dynamic environments. My goal is to handle the daily operational details so you can focus on growing your business.
I have open availability for a virtual interview at any time. Let’s discuss how I can support your team!
