I have more than 10 years of work experience in various roles such as:
Account Manager / Client Relations
Training Officer
Sales and Marketing (Digital Marketing and Social Media Management)
Travel Consultant
Frontdesk Officer
Administrative Assistant
Operations Assistant
Admissions Officer
Customer Service Expert
E-Commerce Assistant
Recruitment
I worked for different types of industries such as:
Educational Retail / E-Commerce
HMO (Health Maintenance Organization)
Travel and Events
What’s in it for you to work with me?
The goal of your company and the KPIs will be achieved.
You will have organized processes, files, emails, travels, and calendar.
Your company will have smooth and documented processes that will help the employees and new hires understand how things work in your company.
Clients that I will handle will receive their deliverables within the SLA.
Soft and Technical Skills:
Time Management
Operations and People Management
Budget Management
Account Management
Customer Relationship Management
Customer Service Management
Project Management
Travel and Events Management
Public speaking
Module creation
Social Media Management
Content Creation
Product and Service Selling
Reliable and Results-driven
Responsive and Decision-maker
Detail-oriented and fast-learner
Resourceful
Good communicator and a collaborator
Versatile and Agile
Tools that I am familiar with:
Google Workspace (Docs, Worksheet, Slides, Mail, Chat, Meets, Forms)
Microsoft Workspace (Teams, Docs, Powerpoint, Excel)
Zoom and Webex
Canva
Trello
Meta Business Suite, Instagram, TikTok
Calendly
Capcut, Filmora, iMovie
Shopify, MailChimp, Dropbox
Salesforce, Viber, WhatsApp, Telegram, Grasshopper, Band,
Trainerize