Hi! I'm Ashley Claire Hernandez, an E-commerce Virtual Assistant with hands-on experience managing online selling operations through TikTok Shop, Facebook Marketplace, Instagram, and Meta Business Suite. I help online businesses stay organized by supporting daily e-commerce tasks, providing excellent customer service, and creating engaging product content that enhances the customer experience.
Here's how I can help your business:
• Product Listing & Product Uploads
• Order Processing & Order Management
• Customer Support (Chat & Email)
• Inventory Monitoring
• Shopify Store Support
• TikTok Shop Management
• Meta Business Suite Management
• Facebook Marketplace Management
• Social Media Scheduling
• Canva Graphic Design
• Product Image & Content Creation
• Data Entry & Web Research
• Google Workspace Administration
• Administrative Support
Top Skills:
• Shopify
• Product Listing
• Order Processing
• Customer Support
• Inventory Management
• TikTok Shop
• Meta Business Suite
• Facebook Marketplace
• Canva
• Google Workspace
• Data Entry
• ChatGPT
I enjoy helping business owners save time by keeping their e-commerce operations organized and running efficiently. My experience includes creating product listings, designing product images and promotional content, managing customer inquiries, scheduling social media content, monitoring page performance, and supporting daily store operations. My background in McDonald's McDelivery also strengthened my communication, problem-solving, and multitasking skills in a fast-paced environment.
I am detail-oriented, reliable, highly organized, and a quick learner who adapts easily to new tools and systems. Whether you need support with your Shopify store, TikTok Shop, customer service, product management, or administrative tasks, I am committed to delivering accurate work and providing dependable support.
Let's work together to help your e-commerce business grow. I look forward to supporting your success!
