Experienced Medical Virtual Assistant with over 5 years of healthcare support experience in clinical and insurance settings. Skilled in appointment scheduling, patient follow-ups, referral coordination with PCPs and specialists, insurance verification, and EMR/EHR management (Tebra, eCW). Proficient in handling high-volume patient communications, prescription requests, and medical records while ensuring HIPAA-compliant, efficient, and compassionate support. Reliable, detail-oriented, and highly organized in fast-paced remote healthcare environments.
