I am highly experienced customer service with nearly seven years in the BPO industry and over two years in freelancing. I have a strong background in telecommunications accounts, cold calling, appointment setting, real estate lead generation, recruitment, and legal support services.
My expertise includes:
Lead generation and qualification
Cold calling and appointment setting
Recruitment and talent sourcing
SSA verification and legal case follow-ups
Attention to detail and documentation tracking
I want to be known as a reliable, results-oriented, and highly adaptable professional who consistently delivers quality work. Someone who communicates with confidence, builds trust easily, and handles responsibilities with integrity and dedication. I aim to be recognized not just for meeting targets, but for being dependable, detail-oriented, and committed to helping both clients and teams succeed.