I'm a Customer Support professional with experience assisting customers, managing orders, and resolving time-sensitive issues. Alongside my professional experience, I have developed practical skills in logistics operations, including shipment tracking, transportation management systems (TMS), carrier coordination, Excel reporting, order management, and shipment monitoring.
I am highly organized, detail-oriented, and committed to ensuring shipments move efficiently while providing excellent customer service. I learn new logistics software quickly and enjoy supporting freight brokers, logistics providers, and transportation teams with accurate documentation, tracking updates, and operational support.
Core Skills
Shipment Tracking
Transportation Management Systems (TMS)
Order Management
Carrier Coordination
Microsoft Excel
Google Sheets
Customer Support
Data Entry<8efe80624d780eba0c6493ec45140364>Email Management
Administrative Support
