Results-driven professional with experience in providing client support for SAP SuccessFactors and SAP Cloud Platform Integration (CPI), including incident management and issue resolution through the ServiceNow Ticketing Platform. Knowledgeable in database management using MySQL and equipped with foundational skills in web development (HTML, CSS, JavaScript) and Java. Proficient in Microsoft Office Suite and Google Workspace. Demonstrates strong verbal and written communication skills in both English and Tagalog, with a commitment to delivering efficient solutions and excellent client service.
