I am a Technical Support Specialist with 8+ years managing customer service and technical troubleshooting for US-based companies. I have worked with IoT devices (MySutro), e-commerce platforms (BigCommerce, Shopify), and telecom services (DirectTV, Telstra). I handle high-volume support (50+ daily inquiries), CRM data management, and technical escalations. I am based in the Philippines, available 40 hours/week, and can work in your timezone. Let's discuss how I can support your business.
