? Managed specialty medications for in-office infusions. (Neurology medications)
? Handled prior authorizations for all the specialty medications and regular prescription
medications.
? Conducted insurance verifications eligibility and benefits and defining out of pocket responsibility
of patients.
? Scheduling of patient’s appointments for infusion, according to their medication prescribed
frequency.
? Provided prescription refills for routine medications.
? Handled patient’s relations in terms of schedule confirmation and conflicts and medication
clarification and concerns.
? Ensured team collaboration in terms of updates and support.
