I am a Customer Support Specialist with over 10 years of experience in the BPO industry handling phone, chat, and email support. I specialize in resolving customer concerns, billing issues, and account inquiries while maintaining high customer satisfaction.
I have experience using CRM platforms such as Zendesk and Salesforce to manage tickets, track customer interactions, and ensure timely resolution. I am highly organized, detail-oriented, and comfortable working remotely with international clients.
I am seeking a long-term opportunity where I can help businesses deliver excellent customer experiences.
Verified
