Hi, I’m Karen, a Customer Support Specialist with 4 years of experience in the BPO industry handling phone, email, and chat support.
I have extensive experience assisting customers, resolving account and billing concerns, handling high-volume inquiries, and maintaining high customer satisfaction scores. I am trained to stay calm under pressure and manage difficult situations professionally.
What I can offer:
• Email and chat support
• Order tracking and customer account management
• CRM documentation
• Clear and confident English communication
• Strong problem-solving skills
I am currently seeking a part-time remote role and will be available for full-time work starting September 2026. I am reliable, detail-oriented, and committed to delivering excellent customer service.
