Hello! My name is Mitchelly, and I am a dedicated Virtual Assistant and Operations Support Professional with over 10 years of experience in business operations, administrative support, and data management.
I spent most of my career working with Manulife, one of the largest financial services companies, where I supported teams and leaders by improving workflows, managing documentation, analyzing data, and ensuring operational efficiency.
I am highly organized, detail-oriented, and proactive when it comes to helping businesses run smoothly. I take pride in delivering accurate work, meeting deadlines, and maintaining clear communication with clients.
I can help your business with the following:
Administrative Support
• Email management
• Calendar and task coordination
• Document organization and SOP creation
• File management and record keeping
Operations & Business Support
• Process improvement and workflow organization
• Reporting and performance tracking
• Research and data analysis
• Project and task coordination
Data & Technical Support
• Accurate data entry and validation
• Excel spreadsheets and reporting
• Data tracking and automation tools
• Quality checks and process audits
One of my strengths is creating efficient systems. In my previous role, I built Excel tracking tools that reduced manual work by up to 50%, helping teams monitor performance and resolve issues faster.
I am reliable, detail-oriented, and committed to helping businesses stay organized and productive.
If you are looking for a Virtual Assistant who is proactive, efficient, and easy to work with, I would love to support your team.
Looking forward to working with you!
Mitchelly
