Organized and reliable administrative professional with strong English communication skills. Experienced in CRM systems such as Salesforce and Zendesk, with a background in managing leads, follow-ups, and client communications via email, chat, and calls. Proficient in Microsoft Office and Google Workspace. Detail-oriented, adaptable, and quick to learn new tools, with a strong focus on accuracy and dependable support. Available 2–4 hours per day, Monday to Friday (PH daytime).