Travel operations and customer support professional with extensive experience in booking management, travel coordination, and customer assistance across global service platforms. Former travel support specialist with Expedia, assisting customers with flights, hotels, travel packages, and trip modifications. Strong background in multi-channel customer operations including phone, chat, and email support. Experienced in handling travel inquiries, reservations, cancellations,refunds, and itinerary adjustments. Recently expanded skills in digital tools including CRM systems, workflow automation, and marketing platforms to support modern online business
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