I am a purposeful person. My soon to be clients can count on me for decisive answers and assertive problem solving. They have come to expect, and I demand of myself, the excellence to provide knowledgeable and opinionated responses to all inquiries. And in all matters, at all times, I am efficient and goal oriented in my solutions.
I am an Experienced Customer Service Representative with more than a year of experience in a fast paced BPO industry (both chat and phone). I have been working with diverse teams in producing excellent results. I can assure you that I can bring a strong, customer oriented strategy to the company. And also, I have learned a lot in terms of providing the best customer service experience and I am looking forward for the opportunities to bring that experience and growth in your company.
I worked as a Customer Service Manager for 1 year and 3months. I have strong leadership skills and I am proficient at building and maintaining professional relationships. I am able to prioritize and to delegate tasks while maintaining focus on the goal.
I am ready to step up, and be a part of your team and I believe that my skills, background and experiences will jibe well with what you’re looking for.