I am a dedicated and results-driven Virtual Assistant with over 9 years of experience in customer service, sales, and administrative support. I have worked remotely with international clients, handling customer inquiries, loan application processing, data verification, refunds, and lead conversion.
I am experienced in:
• Email, Chat, and Phone Support
• CRM updates and account management
• Lead generation and follow-ups
• Data entry and documentation review
• Customer retention and upselling
• Administrative and back-office tasks
I am detail-oriented, organized, and able to work independently with minimal supervision. I take pride in meeting deadlines, maintaining accuracy, and providing excellent customer service.
I am looking for a long-term opportunity where I can contribute to business growth while continuously improving my skills.