I am an experienced Operations Support and Technical Support Specialist with over 7 years of experience in customer service, CRM ticket handling, and back-office operations. I have worked with tools such as Zendesk, HubSpot, and Salesforce, handling customer inquiries, resolving issues, and maintaining accurate documentation.
With a background in Information Technology, I am also capable of assisting with technical troubleshooting, data entry, research, and administrative tasks. I am detail-oriented, reliable, and able to adapt quickly to new systems and processes.
I am committed to delivering efficient support, maintaining high accuracy in my work, and helping businesses operate smoothly.
