Administrative Support • Email and Calendar Management • Customer Service & Client Support • Data Entry and Reporting • Online Research • Social Media Monitoring • Team Coordination • Training and Development • Marketing Support • Problem Solving • Organization and Time Management

Highly organized and detail-oriented professional with over 10 years of leadership experience in the fast-paced restaurant industry, including supervisory experience with McDonald’s in Canada and management roles with Jollibee Foods Corporation. Skilled in administrative support, team coordination, report preparation, training, marketing coordination, and customer service. Experienced in managing daily operations, handling customer concerns, and maintaining organized workflows. Fluent in English and conversational in French, developed through professional experience working in Canada. Reliable, adaptable, and equipped with strong communication, multitasking, and problem-solving skills suited for remote Virtual Assistant roles.