I am a detail-oriented and dependable Virtual Assistant with experience in healthcare customer service, medical administration, and remote support. I have over three years of experience assisting patients, healthcare providers, and insurance companies through my work in the BPO industry.
My experience includes prior authorization, insurance verification, appointment coordination, documentation, customer service, email handling, data entry, and maintaining accurate records while protecting confidential information. I am proficient in Microsoft Office, Google Workspace, and CRM systems, and I learn new tools quickly.
I am a Licensed Professional Teacher (LPT) and a Civil Service Professional Eligible, which reflects my commitment to professionalism, organization, and continuous learning.
I am seeking a long-term opportunity where I can help businesses stay organized, provide excellent customer support, and contribute to the success of the team. I am reliable, proactive, and committed to delivering high-quality work.
