Hello! I am a Healthcare Customer Service and Medical Billing Specialist with experience supporting U.S. healthcare providers and patients in billing, claims, and account resolution.
In my previous role at Healthquist Inc., I assisted patients with insurance claim denials, explained outstanding balances, reviewed billed CPT codes, and coordinated claim resubmissions with the processing team. I also handled inbound and outbound patient calls, processed payments, and ensured accurate posting of transactions while maintaining compliance with healthcare billing guidelines.
My experience includes:
• Medical billing and patient account support
• Insurance claim follow-ups and denial explanation
• Patient balance inquiries and billing clarification
• Claim resubmission coordination
• Payment processing and posting
• Healthcare inbound and outbound calls
I am detail-oriented, patient-focused, and committed to delivering excellent service while helping healthcare providers maintain accurate and efficient billing operations.
I would be happy to support your team with reliable healthcare administrative and billing services.