I am an IT professional with a background in technology production and support, currently serving as a Senior Technology Production Associate at a leading telecommunications company in Canada. With over 5 years of experience in the IT industry, my expertise spans across virtualization, server management, and IT support.Prior to this, I honed my skills as an IT Specialist, where I supported and managed LAN and WAN systems, collaborated closely with technical teams, and maintained detailed ticket records to ensure efficient problem resolution. My earlier experience as an Information Technology Analyst and Unix Analyst provided me with a strong foundation in troubleshooting, system support, and i----------- ----------- addition to my technical expertise, I have experience as an IT Integration Trainer, where I designed and delivered training programs for new employees, covering both technical skills and soft skills essential for a productive work environment.
