Hello! My name is Jeninah, and I have 8 years of experience working as a Travel Reservation Officer in the travel and tourism industry, including 4 years in the Philippines and 4 years working abroad. My experience includes hotel reservations, itinerary planning, selling tour packages, using B2B online travel distribution platforms, and assisting clients with visa applications and travel documents.
I have strong experience in handling customer inquiries, organizing travel arrangements, and providing excellent customer service. I am detail-oriented, reliable, and comfortable communicating with clients professionally through email and messaging platforms.
Although I am a beginner in virtual jobs, I have many years of experience working in an office environment, and I am currently learning and adapting to online work tools and systems. I am eager to grow my skills in remote work and committed to delivering high-quality support to clients.