I am a highly organized and reliable professional with experience in customer support, collections, administrative coordination, and event management. Currently working as a Tenant Support & Collections Agent, I handle inbound and outbound calls, assist tenants with account inquiries, process payments, and professionally manage follow-ups on past-due accounts while maintaining accurate records and empathetic customer service. Alongside this, my experience as a Teacher, School Coordinator, and Conference Organizer has strengthened my skills in communication, scheduling, documentation, and multitasking in fast-paced environments.