I take the chaos out of customer service and admin for busy AU and US businesses. I’ve spent the last 14 years mastering the art of the” clean desk”. Handling the messy stuff like complex insurance claims, high-volume scheduling, and those tough client disputes that business owners usually hate dealing with.
I’m a career operations professional, not just a task-taker. My background isn't typical. I’ve worked across banking, insurance, and even the fast-paced automotive world at Sydney BMW. Having lived and worked in Sydney for three years, I truly get the Australian no-fuss way of doing things. I don't just check off a to-do list, I own the whole workflow.
Whether I’m untangling a cluttered CRM, tightening up a service calendar or jumping on a call to de-escalate a situation (backed by my PTE Speaking score of 90), I make sure every detail is logged and every client feels heard. I'm looking to bring that corporate-level discipline to a long-term team that just needs things to work reliably.
Verified
