TESOL-certified ESL educator and Customer Service Specialist with 7+ years of experience in e-commerce operations and client support. Licensed Professional Teacher (LET, 2023) with a Master’s in Language Teaching (ongoing). Skilled in lesson planning, classroom management, and ICT integration for effective English instruction. Proven expertise in Shopify, Amazon Seller Central, Stripe, and Kount for secure and efficient online transactions. Strong communicator in English, Cebuano, and Filipino, with a track record of improving learner confidence and customer satisfaction.
