E-commerce Operations & Executive VA | Amazon Seller Central & Shopify Management

HIGH-PERFORMING E-COMMERCE STORE MANAGER AND EXECUTIVE ASSISTANT

Looking for a plug-and-play partner to scale your Amazon or Shopify store, or take full control of your daily business operations? You found the right person.

Hi, I’m Evan. I help business owners and executives protect their time, eliminate operational bottlenecks, and scale their digital storefronts into high-profit brands.

With over 6 years of combined experience managing backend e-commerce operations and executive workflows, I do not just complete tasks. I build reliable systems, optimize logistics, and take full ownership of my work so you can focus entirely on high-level growth.

WHAT I BRING TO YOUR BUSINESS

AMAZON SELLER CENTRAL MANAGEMENT (FBA AND FBM)
ACCOUNT HEALTH AND LOGISTICS: I handle daily monitoring, inventory planning, stock replenishment forecasting, and FBA shipment preparation to prevent costly stockouts or storage fees.
PROFITABILITY AND COST ANALYSIS: I track Amazon fees, supplier costs, and sales margins to protect your overall bottom line.
SUPPLIER RELATIONS: I manage direct communication with suppliers, negotiate pricing and terms, and coordinate supply chain execution.

SHOPIFY STORE OPERATIONS AND FULFILLMENT
BACKEND MASTERY: I handle product listings, updates, order processing, order tagging, discount management, and issuing refunds efficiently.
CUSTOMER CARE EXCELLENCE: I deliver top-tier support through Gorgias, Zendesk, email, and social media to keep your customer satisfaction ratings high.
SALES AND DATA TRACKING: I maintain daily financial logging using Excel and Google Sheets to analyze operational trends.


HIGH-LEVEL EXECUTIVE SUPPORT
INBOX AND CALENDAR MANAGEMENT: I organize chaotic inboxes, prioritize urgent client communications, and manage complex schedules across multiple time zones effortlessly.
TRAVEL AND OPERATIONS: I handle domestic and international travel bookings, draft SOPs, create slide decks, and manage projects through Asana, Trello, and Notion.


TECH STACK AND TOOLS
E-COMMERCE: Amazon Seller Central, Shopify Admin, Helium 10, Jungle Scout, Analytics Tools
CUSTOMER SUPPORT: Zendesk, Gorgias
PROJECT MANAGEMENT: Asana, Trello, Notion, Slack, ClickUp
ADMIN AND PRODUCTIVITY: Google Workspace, MS Office, Excel, Canva, Zoom, AI Productivity Tools

WHY HIRE ME
SELF-DRIVEN AND RELIABLE: I work independently with full ownership. You will not need to micromanage me.
ANALYTICAL PROBLEM SOLVER: I anticipate bottlenecks before they happen, whether it is an inventory shortage or an executive scheduling conflict.
RESULTS AND GROWTH FOCUSED: My goal is simple: to maximize your efficiency, lower your operational stress, and scale your sales.


Ready to streamline your business and get your time back? Send me a message or book a call, and let us discuss how I can add immediate value to your team.