IT professional with nearly 3 years of experience in technical support, system troubleshooting, and i----------- management. Skilled in identifying software issues, reproducing bugs, and documenting technical findings clearly. Experienced in working with Linux and Windows systems, networking fundamentals, and structured troubleshooting processes. Currently transitioning into Manual QA Testing with a strong interest in software quality assurance, test case execution, defect tracking, and ensuring reliable system performance. Known for strong analytical thinking, attention to detail, and the ability to quickly learn new technologies.