Hi! I’m Rowena L. Espaldon, a results-driven General Administrative Assistant and Executive Virtual Assistant from the Philippines. I help business owners and managers streamline operations, manage leads, and handle administrative tasks efficiently so they can focus on growth and strategy. Simply put—I help you save time and get things done right.
With 10+ years of experience in sales support and administrative operations, I excel at managing inbound/outbound inquiries, scheduling appointments and deliveries, maintaining accurate client records, and supporting promotional initiatives. My work ensures smooth processes, higher conversion rates, and satisfied clients.
I am proficient in Google Workspace, Microsoft Office, ClickUp, Asana, Trello, Microsoft Teams, Zoom, Slack, and other remote collaboration tools. I can manage social media pages, maintain professional correspondence, and coordinate multiple tasks with precision. My detail-oriented and self-motivated approach ensures deadlines are met and business operations run seamlessly.
In my previous role as Store Owner and Operations Manager at Michael Roque General Merchandise, I managed 20–50+ daily customer inquiries, coordinated deliveries and appointments, and maintained client records that improved reporting efficiency by 30%. Earlier, as an Administrative Assistant at Luckydeal Leisure, Inc., I supported lead management, appointment scheduling, and social media oversight while enhancing workflow efficiency.
If you’re looking for a reliable, proactive, and results-oriented assistant who can support sales operations, administrative tasks, and client communications, I’m ready to contribute immediately and help your business run smoothly.
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