Feeling buried under customer inquiries or struggling to keep up with sales conversations? I’ve got you covered. I specialize in managing chat and email support, handling client communications with professionalism and care, and ensuring every interaction drives results. While you focus on closing deals and growing your business, I’ll take care of the details behind the scenes—keeping customers engaged, questions answered, and opportunities moving forward.
KEY SKILLS
• Customer Service (5 Years)
• Chat & Email Support
TOOLS I USE
• Customer Support & CRM
Zendesk | Salesforce |Twilio
•Communication & Collaboration
Slack | Zoom | Skype | Outlook | -----------
Google Workspace (Gmail, Docs, Sheets, Drive)
Microsoft Office (Word, Excel, PowerPoint)
• Marketing & Email Platforms
Canva | WordAI | Co-pilot | Capcut