I manage reporting, invoicing, and account administration to keep business operations accurate and organized. My role includes maintaining clear and reliable spreadsheets for stock and sales performance tracking, while ensuring all data is entered correctly and presented in an easy-to-read format.
I handle customer invoicing and billing by preparing and sending invoices on time, matching them against purchase orders, and resolving any discrepancies. I also support credit control by following up on overdue accounts, sending statements, and keeping payment records up to date.
In addition, I reconcile customer accounts by matching payments to invoices, investigating mismatches, and helping resolve account queries efficiently. I regularly communicate with customers and suppliers through professional email correspondence, including statements, payment follow-ups, and order confirmations.