I am a results-driven Tourism Management professional with a passion for high-end service and operational precision. During my internship at a 5-star hotel, I became proficient in the reservations lifecycle, from managing bookings via Opera to resolving guest inquiries with a focus on brand standards. Beyond hospitality, my experience as a Customer Service Representative has equipped me with the patience and accuracy needed to handle sensitive financial tasks, such as deposits and payment settlements. Having graduated Magna Cum Laude, I bring a blend of top-tier academic knowledge and practical, front-line expertise to any luxury service team.