I am an Operations and Administrative Professional with over 9 years of progressive leadership experience in retail operations, business administration, and team management. During my career at ACE Hardware Philippines, I progressed from Store Supervisor to Zone Head and ultimately Store Manager, earning increased responsibilities through consistent performance, leadership, and operational excellence.
As Store Manager, I directed the day-to-day operations of one of the largest ACE Hardware branches in Mindanao, providing leadership to a cross-functional workforce of more than 140 personnel through department supervisors overseeing Selling, Warehouse, and Counter Operations.
Prior to that, I served as Zone Head, overseeing operations across 7 Ace Express branches, conducting operational audits, ensuring compliance with company standards, identifying operational gaps, and implementing process improvements to strengthen business performance.
Throughout my career, I have gained extensive experience in:
Operations Management
Administrative Support
Business Reporting & Documentation
Team Leadership & Staff Development
Process Improvement
Operational Auditing & Compliance
Inventory Control & Warehouse Operations
Vendor & Stakeholder Coordination
Customer Service & Problem Resolution
I am highly organized, detail-oriented, and experienced in preparing reports, maintaining documentation, coordinating with vendors and management, and supporting efficient day-to-day business operations. I am proficient in Microsoft Office, Google Workspace, cloud collaboration tools, and AI productivity tools to improve workflow efficiency and deliver accurate results.
I am now seeking a full-time remote opportunity where I can contribute my operations leadership, administrative expertise, and strong organizational skills while continuing to grow and help businesses achieve their goals.
