I have experience in medical billing and administrative support for a behavioral health clinic using the electronic health record system TherapyNotes and Headway. My responsibilities include submitting and managing insurance claims, verifying client insurance benefits, tracking payments, and following up on denied or rejected claims. I am familiar with handling deductibles, co-insurance, and copay calculations, as well as communicating with insurance companies regarding claim status and eligibility.
In addition, I regularly assist with client communication, including sending payment reminders, explaining insurance coverage, and coordinating billing concerns. I am detail-oriented, organized, and experienced in maintaining accurate billing records within an EHR system to support efficient clinic operations.
