I have several years of experience in customer service representative, e-commerce support, and sales and client support specialist. I started my career as a Customer Service Representative where I handled customer inquiries, processed orders and payments, and resolved concerns with professionalism. Over time, I gained experience supporting online customers through calls, emails, and social media platforms.
In my recent role as a Sales and Client Support Specialist, I assist clients with product orders, monitor sales performance, coordinate payments, and help manage shipments both locally and internationally. I also handle administrative tasks such as preparing documents, tracking targets, and communicating updates to clients.
I am organized, detail-oriented, and comfortable using tools like Google Workspace, Microsoft Office, and communication platforms. I enjoy helping customers and supporting business operations, which makes me confident in providing reliable support as a Virtual Assistant.
