My skills include computer troubleshooting, basic networking, Windows and Microsoft Office support, and assisting users with technical issues. I’m also studying networking and preparing for the CCNA certification to improve my technical skills.

Motivated and detail-oriented IT graduate with knowledge in computer troubleshooting, basic networking, and technical support. Skilled in diagnosing hardware, software, and connectivity issues while providing clear assistance to users. Familiar with Windows systems, Microsoft Office, and network fundamentals. Currently expanding networking knowledge while preparing for the Cisco Certified Network Associate certification and seeking an opportunity to grow as an IT Support or Technical Support Specialist.