1. Administrative Skills
Calendar management and appointment scheduling<8efe80624d780eba0c6493ec45140364>Email management and correspondence
Data entry and record keeping
File organization and document management
Travel arrangements and logistics support
Report preparation and basic documentation
2. Customer Service Skills
Handling customer inquiries via phone, email, or chat
Problem-solving and complaint resolution
Order processing and tracking
Maintaining customer databases and CRM updates
Building positive client relationships
3. Technical & Software Skills
Microsoft Office (Word, Excel, PowerPoint)
Google Workspace (Docs, Sheets, Calendar, Gmail, Drive)
Restaurant POS / Online Sales Platforms
Social media management tools (Facebook, Instagram, Hootsuite, Canva)
Basic accounting/finance software (QuickBooks, Xero, or Excel-based tracking)
4. Marketing & Social Media Skills
Content creation for social media
Scheduling posts and campaigns
Engagement monitoring and reporting
Basic graphic design (Canva, Adobe Spark)
Online promotions and email campaigns
5. Communication & Interpersonal Skills
Professional phone and email communication
Building rapport with clients/customers
Team collaboration and coordination
Active listening and clear instructions
