I’m a Psychology graduate and Licensed Psychometrician with experience in e-commerce customer support. I specialize in email support, Shopify order management, delivery tracking, refunds, supplier coordination, and resolving customer concerns with professionalism and empathy.
Although I don’t speak or read the customer’s language, I have successfully supported foreign-language markets by using AI and translation tools responsibly, ensuring every response is accurate, natural, and on-brand.
I’m detail-oriented, organized, and committed to delivering excellent customer experiences while following SOPs and maintaining clear communication. I’m seeking long-term opportunities in Customer Support, E-commerce, and Virtual Assistance.
Verified
