Hello, I’m Kaye — a results-driven Medical Virtual Assistant who knows how to keep healthcare operations smooth, accurate, and stress-free.
I bring solid experience supporting patients, providers, and insurance members, handling everything from insurance verification and prior authorizations to scheduling and medical records management. I don’t just understand the process — I know how to navigate it efficiently and get things done right the first time.I’ve worked in fast-paced healthcare environments where accuracy, urgency, and clear communication matter. From explaining complex benefits to resolving billing issues and coordinating care, I make sure every task is handled with precision and professionalism.
And what sets me apart? I combine strong technical skills with genuine patient care. I don’t just complete tasks — I take ownership, solve problems, and make sure nothing falls through the cracks.
My Core strengths?
• Insurance verification, benefits breakdown and assisting with basic claims.
• Checking prior authorizations & billing support• Appointment scheduling (clinic, facility, telehealth) and follow-ups.
• EMR/EHR management (AdvancedMD, WebPT, Oasis and More)
•Patient, provider & facility coordination
• Reliable, detail-oriented, can work independently and proactive,
If you need someone who can step in, take charge, and deliver results without constant supervision — I’m ready to help.
