I am a computer engineer with experience providing remote and on-site technical support in enterprise and MSP environments.
Skilled in troubleshooting hardware, software, networking, and Microsoft environments, with practical experience in Microsoft 365, Entra ID, Intune, Microsoft Security Admin, Windows Server, endpoint management, NinjaOne, Freshservice, ServiceNow, and HPE Aruba Central.
With a strong foundation in networking, systems, and infrastructure, I’m continuously developing my skills toward Systems Administration, Network Operations, and infrastructure-focused roles while delivering reliable and customer-focused technical support.