VERSATILE-VA| Admin Support| Recruitment Support | Customer Chat Support| e-Commerce | Data Entry | Non-Voice "wink"

“Here’s why you don’t need to look any further — I’m here to help.”

Here are few, among other things, or stuff I have experience at, that will surely make your business/campaign/project grow efficiently, effectively – and successfully.

• Administrative & Email Support
• Recruitment Support
• Customer Communication
• Data Entry and Record Management
• Basic Graphics Design

Hi, I’m Jeanil — a detail-oriented Virtual Assistant with 6 years of experience in recruitment coordination, administrative support, customer service, and business operations across BPO, hospitality, and small business environments.

I have experience in remote chat and email support, handling high-volume customer conversations, inquiry resolution, customer engagement, and relationship management in fast-paced environments. I also support businesses with administrative tasks such as scheduling, email management, data entry, reporting, and documentation to help operations run smoothly and efficiently.

In my previous role as a Recruitment Specialist, I managed hiring pipelines of 40–100 applicants daily with hiring conversion rate of 29%-40%, coordinated interviews, maintained recruitment records, and handled applicant tracking and reporting using SAP SuccessFactors and Google Workspace.

I currently manage daily operations for a self-operated cafe business, including customer support, online orders, inventory tracking, supplier coordination, sales monitoring, and social media promotions.

SKILLS
• Customer Service Chat & Email Support
• Administrative Support & Data Entry
• Recruitment Coordination & Scheduling
• Customer Engagement & Relationship Management
• eCommerce Support & Product Listing
• Order Management & Inventory Tracking
• Spreadsheet & Documentation Management
• Social Media Support & Canva Design
• CRM & ATS Management
• Cross-Timezone Coordination

TECH PROFICIENCY
• Google Workspace & Microsoft 365
• SAP SuccessFactors & GoHighLevel (Basic)
• Shopify, eBay, Easync, Zik Analytics (Basic)
• ChatGPT, Grammarly, Zapier (Basic)
• Canva Pro, CapCut
• Trello, Notion (Basic)
• Zoom, Google Meet, Microsoft Teams, -----------

I am organized, adaptable, proactive, and comfortable working independently with minimal supervision while maintaining quality and meeting deadlines. I’m committed to providing reliable support and helping businesses stay organized, productive, and customer-focused.

Your business goals matter to me, and I’m ready to help your business grow.