Virtual Assistant | Customer Service & Technical Support Background
I am a hardworking and reliable professional with over 3 years of experience in customer service and technical support in the BPO industry. I am currently transitioning into a Virtual Assistant role, where I can apply my communication skills, organization, and customer-focused mindset in a remote setting.
In my previous roles, I handled customer inquiries through phone, email, and chat, resolved technical issues, documented cases accurately, and followed company processes to ensure customer satisfaction. These experiences helped me become detail-oriented, patient, and confident in working with different types of clients.
I can assist with:
- Email and chat customer support
- Responding to customer inquiries and follow-ups
- Basic technical support and issue troubleshooting
- Data entry and documentation
- Inbox and simple administrative tasks
- Online research and task support
I am comfortable working independently, open to learning new tools, and committed to delivering quality work. I value clear communication, reliability, and long-term working relationships.
I am looking for an opportunity where I can grow as a Virtual Assistant and support clients by providing consistent and dependable assistance.
