Payment Operations Specialist | Transaction Monitoring | Chargebacks & Dispute Resolution | Fintech & E-commerce | Remote

I help businesses manage payments accurately, resolve disputes efficiently, and keep operations running smoothly.

With 9+ years of experience in customer service and payment operations, I specialize in transaction monitoring, chargeback handling, reconciliation, and process optimization—ensuring financial workflows are accurate, compliant, and scalable.

I’ve handled high-volume transactions, multi-currency operations, and complex payment issues, working closely with internal teams and providers to resolve discrepancies and prevent revenue loss.

Here’s how I can support your business:
• Payment Operations & Transaction Monitoring
• Chargebacks, Disputes & Reversals
• Reconciliation & Balance Validation
• Escalation Handling & Issue Resolution
• Workflow & Process Optimization
• Reporting & Data Accuracy (Excel / Google Sheets)
I’m detail-oriented, reliable, and proactive—focused not just on completing tasks, but on improving systems and preventing issues before they happen.

If you’re looking for someone who can manage your payment operations with accuracy and accountability, let’s connect.