Dynamic customer support and administrative professional with experience in both private sector technical support and public service. Former Xbox Live Customer Support Representative with proven ability to resolve technical, billing, and account issues through real-time chat while maintaining high customer satisfaction.
With over seven years of experience in government administrative service, I have developed strong skills in documentation management, public assistance, and office operations. Fluent in English (C1 Advanced) and highly proficient with Microsoft Office and online platforms, I excel in communication, troubleshooting, and delivering efficient solutions in fast-paced environments. I am eager to contribute my customer service expertise and administrative experience to organizations focused on service excellence.
