Hello! I’m Kesiah Lopez Cruz, a reliable and detail-oriented General Virtual Assistant and Executive Virtual Assistant with over 18 years of professional experience in teaching, administration, coordination, communication, and documentation.
I specialize in helping business owners and entrepreneurs stay organized, manage daily operations, and improve workflow efficiency. With a strong background in education and administrative leadership, I bring excellent organizational skills, attention to detail, and professional communication to every task I handle.
I have hands-on experience supporting e-commerce businesses (Shopify, Amazon, Shopee, Lazada), managing customer communication, updating product listings, organizing records, and assisting in daily operations. I also have experience as an ESL Virtual Assistant, providing one-on-one English communication support to international clients, which strengthened my ability to communicate clearly and work with diverse clients.
Here’s how I can help you:
Administrative & Executive Support
Email and inbox management
Calendar and schedule coordination
Data entry and file organization
Report preparation and documentation
Research and information gathering
E-commerce Support
Product listing and updates
Inventory tracking
Order monitoring and customer support
Product and market research
Communication & Coordination
Professional email correspondence
Customer support and inquiry handling
Team coordination and follow-ups
Tools & Skills
Google Workspace (Docs, Form, Sheets, Drive, etc.)
Microsoft Office (Word, Excel, PowerPoint)
Shopify, Amazon, Shopee, Lazada
Canva (basic design)
Strong written and verbal communication
I am known for being:
Organized and detail-oriented
Reliable and professional
A fast learner and adaptable
Committed to meeting deadlines and delivering quality work
My goal is to become a long-term Virtual Assistant who helps clients run their business smoothly and efficiently.
I am available for long-term work and can start immediately. I am committed to providing reliable support and helping your business grow.