Hi! I’m a dedicated and reliable Virtual Assistant who is passionate about helping businesses stay organized and productive. I assist entrepreneurs, business owners, and busy professionals with their daily tasks so they can focus on growing their business.
I am highly organized, detail-oriented, and committed to delivering accurate and high-quality work. I am also eager to learn new tools and processes to support my clients better.
Here are some of the services I can help you with:
• Data Entry and Data Organization
• Web Research
• Email Management
• Calendar Management and Scheduling
• File Organization (Google Drive / Dropbox)
• Basic Social Media Assistance
• Copy and Paste Tasks
• Spreadsheet Management (Google Sheets / Excel)
• Online Product Research
• Other Administrative Support Tasks
• Social Media Management
• Customer Service Representative
• Customer Assistant
EXPERIENCE
Virtual Assistant / Administrative Support
Managed data entry, spreadsheets, and record keeping
Conducted web research and compiled accurate information
Handled email management, scheduling, and calendar organization
Assisted with social media posting and basic content creation
Created simple graphics using Canva
Sales Assistant/ Customer Assistant
DNS Shoes
2006 – 2007
Assisted customers in selecting products based on their needs
Maintained the cleanliness and organization of the store
Handled cash transactions and ensured accurate sales reporting
Restocked shelves and monitored inventory levels
Service Crew/ Customer Support
Dunkin’ Donuts
2007 – 2008
Provided excellent customer service in a fast-paced environment
Prepared and served food and beverages according to standards
Maintained cleanliness and sanitation of the work area
Handled customer orders and cash transactions efficiently
Sales Assistant/Customer Support
Gaisano Mall (GS Gaisano)
2012 – 2013
Assisted customers with product inquiries and purchases
Organized merchandise displays and ensured proper labeling
Monitored stock levels and assisted in inventory tasks
Delivered friendly and professional customer service
Customer Support Representative
Responded to customer inquiries via email, chat, and messaging platforms
Assisted customers with orders, payments, and product inquiries
Resolved complaints while maintaining a positive customer experience
Coordinated with internal teams for issue resolution and follow-ups
Provided product information and basic troubleshooting support
Administrative & Scheduling Support
Managed calendars and scheduled meetings across different time zones
Coordinated appointments and daily schedules
Arranged travel bookings, including flights, accommodations, and itineraries
Assisted customers with general inquiries professionally
Small Business Owner (Retail & Online Shop)
2023 – Present
Manage daily operations of a small retail and online store
Handle customer service, including responding to inquiries and processing orders
Monitor inventory and restock products as needed
Maintain accurate records of sales and expenses
Promote products through social media platforms
I value clear communication, reliability, and meeting deadlines. My goal is to make your workflow smoother and help you save time by taking care of important but time-consuming tasks.
If you are looking for a trustworthy and hardworking Virtual Assistant, I would be happy to support your business.
Let’s work together