Helping Busy Business Owners Stay Organized, Efficient, and Ahead of Deadlines
Hi! I'm Kenneth, an Administrative & Executive Virtual Assistant with 2+ years running the full administrative operation of a local government office solo, plus a year in high-volume customer support resolving 80%+ of cases on first contact.
I help entrepreneurs and growing businesses stay organized by managing schedules, inboxes, records, and customer communication with zero missed deadlines and no need for close supervision. My goal is to handle the day-to-day operations so you can focus on growing your business.
--Core Services--
• Administrative Support
• Executive Assistance
• Email Management
• Calendar Management
• Customer Support (Email, Chat & Phone)
• Data Entry & Internet Research
• Document & File Organization
• Meeting Coordination & Minutes
--Tools--
• Google Workspace
• Microsoft Office
• Zendesk
• Canva
• Trello
• Slack
• Zoom
• Microsoft Teams
**Why Work With Me?**
• Ran an entire office independently for 2+ years — zero missed deadlines, no supervisor review
90%+ quality score across 150+ monthly customer support cases
• Cut document retrieval time by 90% by rebuilding a filing system from scratch
• Organized, dependable, and detail-driven
• Quick to learn new tools and systems — most of mine were learned on the job, not in training
• Comfortable working independently or as part of a team
Portfolio: -----------
If you're looking for an Administrative & Executive Virtual Assistant who communicates clearly, stays organized, and takes ownership of assigned tasks without hand-holding, I'd love the opportunity to support your business.
Verified
