I am a customer support professional with 10 years of experience handling telecommunications and e-commerce accounts, including MetroPCS (powered by T-Mobile) and DoorDash.
I specialize in assisting customers with order status inquiries, delivery issues, refunds, billing concerns, and account troubleshooting through chat, email, and phone support.
I have experience handling high-volume customer inquiries while maintaining a positive customer experience.
I am reliable, detail-oriented, and equipped with a stable internet connection, backup connection, and dedicated workspace to ensure uninterrupted remote work.