I am a detail-oriented Customer Support and Data Analysis Specialist with experience in marketing coordination, auditing, and operations. I help businesses stay organized, improve customer response, and make better decisions through accurate data and efficient systems.
In my previous role as a Marketing Coordinator, I manage client accounts, monitor databases, and handle social media pages. I successfully improved our Facebook page response rate by 25–30% and helped maintain daily engagement. I also have strong experience in data tracking, reporting, and inventory management, ensuring accuracy and reducing discrepancies.
I am highly skilled in Excel, including VLOOKUP, XLOOKUP, Pivot Tables, and data analysis. I am comfortable handling large datasets, organizing information, and creating reports that support business operations.
With my background in customer service, I am confident in communicating with clients, resolving concerns, and providing a positive customer experience. I am reliable, fast learner, and can work independently with minimal supervision.
I am looking for a part-time opportunity where I can contribute my skills in customer support, data analysis, and social media management while continuing to grow professionally.
