I’m a Business Operations and CRM Automation professional with 16+ years of experience in business support, reporting and analytics, change management, technical support, and customer service.
I have hands-on experience with Go High Level (GHL) CRM process automation, workflow automation, pipelines setup, lead generation funnels, e-commerce operations, product listing optimization, and business process improvement. I recently completed training in AI Funnels & Automation and a CRM & Pipeline Masterclass, where I developed a functional lead generation funnel using Go High Level platform.
My previous experience with Bank of America Singapore strengthened my analytical, organizational, problem-solving, and stakeholder management skills. I’m highly detail-oriented, reliable, adaptable, and committed to delivering accurate and efficient work.
I’m currently looking for opportunities where I can apply my business operations experience while growing further in Go High Level CRM, automation, funnel building, and e-commerce support.
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